Refunds do not apply to the following goods: Gift Cards. Digital goods: ebooks and audiobooks as these are instant downloads.
Please choose carefully. Refunds are only given if you buy a duplicate item within 48 hours of first purchase in which case the duplicate item will be refunded.
For all other refunds, please email firstname.lastname@example.org within 10 days of receiving your product. Please put the word "returns" in the subject line. Include your name, order number, and reason for return. If the item is damaged, you can choose a refund or we will resend your goods.